7 Supply Chain Management Metrics to Prioritize in 2020

May 25, 2019
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Welcome to AwesomeWebsites4Free, your go-to resource for all things eCommerce & Shopping. In this article, we will delve into the world of supply chain management and identify the top 7 metrics that should be prioritized in 2020. By understanding and effectively leveraging these metrics, you can optimize your supply chain processes and gain a competitive edge in the market.

1. Customer Order Cycle Time

One of the key metrics in supply chain management is the customer order cycle time. This metric measures the time it takes from when a customer places an order to the moment it is delivered. By monitoring this metric, you can identify bottlenecks in your supply chain and take necessary actions to reduce lead time, improve customer satisfaction, and increase overall efficiency.

2. Perfect Order Fulfillment Rate

The perfect order fulfillment rate is another important metric that directly impacts customer satisfaction. It measures the percentage of orders that are fulfilled without any errors, delays, or damages. By striving for a high perfect order fulfillment rate, you not only ensure that your customers receive their orders on time and in perfect condition but also build a strong reputation for reliability and professionalism.

3. Inventory Turnover

Efficient inventory management is crucial for a successful supply chain. The inventory turnover metric helps you assess the speed at which your inventory is converted into sales. By closely monitoring this metric, you can identify slow-moving items, optimize inventory levels, and minimize carrying costs. A higher inventory turnover rate indicates effective demand forecasting and efficient stock management.

4. Supplier On-Time Delivery

In a globalized marketplace, managing supplier performance is essential for maintaining a smooth supply chain. The supplier on-time delivery metric measures the percentage of supplier deliveries that are received on time. By ensuring a high supplier on-time delivery rate, you can reduce production delays, avoid stockouts, and maintain consistent product availability for your customers.

5. Cash-to-Cash Cycle Time

The cash-to-cash cycle time metric is a crucial indicator of your supply chain's financial efficiency. It measures the time it takes for an investment in inventory and other resources to be converted back into cash through sales. By minimizing the cash-to-cash cycle time, you can optimize your working capital and improve overall financial performance.

6. Transportation Cost per Unit

Transportation costs can significantly impact your supply chain's profitability. Monitoring the transportation cost per unit metric allows you to identify cost-saving opportunities, negotiate better shipping rates, and optimize your transportation network. By minimizing transportation costs, you can increase your bottom line and offer competitive pricing to your customers.

7. Return on Assets (ROA)

Return on Assets (ROA) is a comprehensive metric that evaluates the efficiency of your supply chain by relating the net income generated to the assets invested. A higher ROA indicates effective utilization of resources and a healthier supply chain. By continuously improving your ROA, you can enhance your overall business performance and achieve sustainable growth.


As the eCommerce & Shopping industry continues to evolve, it is crucial to stay ahead of the competition by effectively managing your supply chain. By prioritizing these 7 key metrics in 2020 - Customer Order Cycle Time, Perfect Order Fulfillment Rate, Inventory Turnover, Supplier On-Time Delivery, Cash-to-Cash Cycle Time, Transportation Cost per Unit, and Return on Assets - you can drive operational excellence, enhance customer satisfaction, and achieve greater profitability with AwesomeWebsites4Free.

Start leveraging these metrics today and unlock the full potential of your supply chain. Stay tuned to our blog for more insightful articles and tips on eCommerce, supply chain management, and business growth strategies.

About AwesomeWebsites4Free

AwesomeWebsites4Free is a leading eCommerce & Shopping platform that helps businesses establish and grow their online presence. With our intuitive website builder, comprehensive features, and reliable support, we empower entrepreneurs to create stunning websites and deliver exceptional customer experiences.

Our mission is to provide the tools and resources necessary for businesses to thrive in the digital world. Whether you're a small startup or an established enterprise, AwesomeWebsites4Free is here to support your eCommerce journey and make your online dreams a reality.

Category: eCommerce & Shopping

AwesomeWebsites4Free belongs to the eCommerce & Shopping category, catering to businesses operating in the online retail space. We understand the unique challenges faced by eCommerce companies and tailor our services to meet their specific needs.

With our expertise in supply chain management, we aim to empower eCommerce businesses with the knowledge and tools required to optimize their operations, increase their market share, and deliver exceptional customer experiences. Join AwesomeWebsites4Free today and unlock the full potential of your eCommerce venture.

Jamal Jimerson
The importance of these metrics is crystal clear, and this article serves as a compass for navigating their adoption and implementation.
Nov 4, 2023
George Afremow
The importance of these metrics is something every business should take seriously. This article makes it easy to understand why.
Oct 12, 2023
Katie Ross
The strategic insights shared in this article are undoubtedly a game-changer for businesses looking to thrive in the global marketplace.
Sep 27, 2023
Phutiyana Maponya
The relevance of these metrics in today's rapidly evolving markets cannot be overstated.
Sep 24, 2023
Jennifer Morse
As someone new to supply chain management, this article has been incredibly eye-opening and educational.
Aug 26, 2023
Joey Flores
The relevance of these metrics in reshaping supply chain strategies is underscored through the insightful discussions presented in this article.
Aug 6, 2023
Richard Bates
The practical advice on using these metrics is a game-changer for those seeking supply chain optimization.
Jul 9, 2023
April Klavins
The practical tips for leveraging these metrics are a game-changer for businesses striving for supply chain excellence.
Jul 7, 2023
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The relevance of these metrics for modern businesses cannot be overstated. This article is a timely resource.
Jun 25, 2023
Jo Barnard
I found the clear and logical structure of this article to be a refreshing way to absorb the complexities of supply chain metrics.
May 26, 2023
Blessing Matthews
An expertly crafted guide that sheds light on the often-overlooked yet vital role of these metrics in successful supply chain strategies.
Apr 29, 2023
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An insightful read that sheds light on the intricate details of supply chain management and optimization.
Feb 26, 2023
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👍 I greatly appreciate the actionable advice provided here, particularly in terms of using these metrics effectively.
Jan 28, 2023
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Clear, concise, and packed with practical advice. An outstanding resource for supply chain professionals.
Jan 28, 2023
Gene Hudgins
🌟 As someone deeply involved in supply chain management, I can attest to the significance of these metrics.
Jan 23, 2023
An impressive breakdown of complex SCM metrics, presented in a way that is easy to grasp and implement.
Jan 23, 2023
Matias Diaz
The importance of these metrics cannot be overstated in today's competitive business environment.
Jan 8, 2023
Jonathan Rettinger
The focus on these metrics is undoubtedly timely and valuable for businesses navigating today's challenges.
Jan 1, 2023
Amanda Millhouse
A comprehensive guide to prioritizing supply chain metrics. A significant resource for business leaders.
Dec 31, 2022
Pete Ellis
The author's expertise is evident in the way these metrics are explained and the importance attributed to them.
Dec 6, 2022
Lisa Hodska
The value of these metrics in driving business success cannot be overstated. A truly enlightening read!
Dec 6, 2022
This article has certainly heightened my awareness of the crucial role of these metrics in successful supply chain management.
Dec 6, 2022
Sean Villa-Lovoz
This article hits home on the urgency of prioritizing these metrics in the current business climate.
Nov 19, 2022
Bill Mader
I've been searching for detailed information on SCM metrics, and this article has delivered exactly that.
Nov 3, 2022
Dan Rafaeli
I could sense the author's passion for the subject matter, which made the article all the more engaging and informative.
Nov 2, 2022
Al Mirabal
The emphasis on prioritizing these metrics is spot on. It's crucial for optimizing business processes.
Oct 30, 2022
Noppasid Chaisakpitithana
The actionable insights presented here have the potential to make a real difference in how businesses approach supply chain management.
Oct 20, 2022
Martin Gregersen
I appreciate the focus on supply chain management; it's often an overlooked aspect of business operations.
Oct 16, 2022
I've bookmarked this article for future reference; the insights shared here are too valuable to overlook.
Oct 6, 2022
Gerald Culliton
Informative read. It's clear that staying on top of these metrics is a must for businesses.
Sep 23, 2022
Ivan Garcia
👏 Kudos to the author for outlining these metrics with thorough explanations. It's immensely helpful.
Sep 20, 2022
Keri Kokayi
The real-world examples and case studies featured in this article add a compelling layer of insight to the discussion.
Aug 8, 2022
Robert Macpherson
A well-researched and thought-provoking article that offers a roadmap for success in supply chain management.
Jun 13, 2022
Nick Titus
This article stands out as a beacon of guidance for businesses aiming to revamp their supply chain management strategies.
Jun 12, 2022
Drew Robinson
Clear, concise, and impactful. This article hits all the right notes for professionals in supply chain management.
May 4, 2022
Gianmaro Scotti
This article serves as an essential roadmap for integrating supply chain metrics into robust business strategies.
Apr 20, 2022
Eric Redding
The impact of prioritizing these metrics is clear, and this article serves as a valuable guide for doing so effectively.
Mar 28, 2022
Alishan Ladhani
🙌 Kudos to the author for highlighting the significance of these metrics in the current business landscape.
Mar 26, 2022
Don Loeb
The actionable insights provided here are a goldmine for businesses looking to refine their supply chain processes.
Mar 15, 2022
Peter Steiner
A compelling article that emphasizes the critical nature of these metrics in driving forward-thinking supply chain management practices.
Mar 4, 2022
Christopher Kooistra
The real-world examples provided really drive home the importance of these metrics.
Feb 20, 2022
Quinton Putman
The insights provided in this article are invaluable for anyone involved in supply chain management.
Feb 13, 2022
👏 I'm impressed by the well-rounded approach to addressing the significance of these metrics and the potential impact on business performance.
Feb 6, 2022
David Shaffer
The practical guidance offered here is a testament to the author's expertise in navigating the nuances of supply chain management.
Sep 12, 2021
Michael Hagen
The emphasis on these metrics aligns seamlessly with the fast-moving nature of today's supply chain ecosystem.
Aug 27, 2021
Edward Pagan
This article has provided me with a renewed perspective on the importance of these metrics for my business. Thank you!
Aug 21, 2021
Susan Despins
The emphasis on taking proactive steps to prioritize these metrics is crucial for business success.
Aug 19, 2021
Jason Carter
This article is a beacon of guidance for businesses seeking to fine-tune their supply chain processes through strategic metric prioritization.
Aug 14, 2021
Sean Green
The significance of prioritizing these metrics is well-articulated, highlighting their transformative potential for businesses.
Aug 12, 2021
Greg Wood
The focus on these metrics aligns perfectly with the ever-changing dynamics of the global supply chain landscape.
Aug 12, 2021
Susan Steelhammer
Each metric is meticulously dissected in this article, providing a comprehensive understanding of their influence on supply chain dynamics.
Aug 3, 2021
Shari Riermer
An impressive array of metrics to focus on, and this article lays out a blueprint for harnessing their power effectively.
Jun 29, 2021
Mhd Taufiq
An excellent guide to understanding and actioning supply chain metrics, with a clear emphasis on driving business growth.
Jun 11, 2021
Starr Coughlin
The insights shared in this article have the potential to drive significant improvements in supply chain performance.
May 2, 2021
The focus on these metrics is critical for businesses looking to stay ahead in a competitive market.
May 2, 2021
Grethel Jimenez
The expert guidance provided here will undoubtedly help businesses streamline their supply chain operations.
Mar 25, 2021
Dev Shah
I've shared this article with my team; the insights here will undoubtedly spark some valuable discussions.
Mar 25, 2021
Troy Miles
Great breakdown of important supply chain metrics. Looking forward to implementing these in my business.
Mar 5, 2021
Dave Skinner
The article delivers a powerful message about the significance of these metrics and the potential for driving impactful change within businesses.
Jan 23, 2021
Mat Velvick
Well-written and full of actionable tips. It's a must-read for those involved in supply chain management.
Jan 21, 2021
Carolyn Wright
The added context and explanation make this article an illuminating resource for understanding supply chain metrics.
Jan 9, 2021
Michael Leitch
This article captures the essence of modern supply chain challenges and offers practical solutions through the prioritization of metrics.
Jan 6, 2021
Shari Whitley
The hands-on approach to implementing these metrics makes this article an indispensable resource for businesses.
Dec 19, 2020
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The emphasis on actionable strategies to prioritize and leverage these metrics is both timely and invaluable for businesses.
Dec 15, 2020
Ted Vieira
The actionable nature of the advice in this article should serve as a call to action for businesses seeking to optimize their supply chain.
Nov 24, 2020
Eden Hove
I'm glad this article highlights the significance of proactively managing supply chain metrics.
Nov 16, 2020
Ian Juliano
Kudos to the author for pinpointing the most relevant metrics to focus on in 2020.
Sep 21, 2020
Dan Milroy
🌟 This article provides a clear path for businesses to follow in order to optimize their supply chain management.
Sep 17, 2020
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The insights shared in this article underscore the critical role of SCM. Truly enlightening.
Aug 13, 2020
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👌 The actionable steps outlined here make it easier for businesses to prioritize and implement these metrics effectively.
Jul 26, 2020
Jeff Soule
The strategic approach advocated for in prioritizing these metrics is a game-changer for businesses looking to excel in SCM.
Jul 20, 2020
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The author's deep understanding of SCM is evident in the practical and insightful guidance presented in this article.
Jul 20, 2020
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The analytical and results-driven approach taken in this article offers a refreshing perspective on the transformative power of these metrics.
Jul 13, 2020
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This article has solidified the importance of measuring and analyzing supply chain metrics for business growth.
Jun 27, 2020
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The practical nature of the advice in this article makes it an essential read for businesses at any stage of their supply chain journey.
May 23, 2020
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I'm grateful for the actionable insights provided here; they have the potential to revolutionize how we approach SCM in our business.
May 12, 2020
The emphasis on refining and enhancing supply chain operations through these metrics is a breath of fresh air.
May 2, 2020
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An outstanding depiction of the vital role of SCM metrics and the instruments needed to navigate the complexities of supply chain operations.
Apr 28, 2020
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The in-depth analysis of these metrics is a testament to the thorough understanding of the subject matter.
Jan 20, 2020
Kevin Nguyen
👌 The detailed breakdown of each metric in this article is incredibly useful for businesses seeking improvements in SCM.
Jan 11, 2020
Jennifer Tarantino
An absolutely essential read for anyone steering supply chain management efforts within their organization.
Nov 29, 2019
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The attention to detail in explaining each metric is commendable. It's a well-researched piece.
Nov 7, 2019
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The clear rationale for focusing on these metrics translates to practical benefits for businesses.
Sep 9, 2019
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I couldn't agree more with the need to focus on these specific metrics. The impact on business performance is substantial.
Sep 7, 2019
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The actionable steps outlined here make it easier for businesses to prioritize and implement these metrics effectively.
Jul 17, 2019
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The article's compelling arguments in favor of these metrics reflect an in-depth understanding of the shifting demands within the supply chain sector.
Jul 10, 2019
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A well-structured and informative article that addresses the crucial role of metrics in enhancing supply chain performance.
Jul 7, 2019
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👍 These metrics are essential for ensuring a smooth and efficient supply chain.
Jun 22, 2019